TREEVAH MARKETING WEBSITE PRIVACY POLICY

Effective Date: August 19, 2025
Last Updated: August 19, 2025

1. Introduction

1.1 Welcome to the Treevah marketing website(s) (“Website”), operated by Treevah LLC (“Treevah,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, store, and protect information when you visit our marketing sites and landing pages.
1.2 By using our Website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Website.
1.3 This Privacy Policy applies only to our marketing Website(s). The Treevah Sandbox demo and the Treevah product/app are governed by their own separate Privacy Policies and Terms.

2. Scope of This Privacy Policy

2.1 Marketing Website Coverage
2.1.1 This Policy covers our main marketing site, product landing pages, feature pages, comparison pages, and promotional campaign pages.
2.1.2 It includes content accessible via our marketing domains and subpages.
2.2 Separate Policies for Other Services
2.2.1 The Treevah Sandbox demo is covered by its own Privacy Policy and Terms.
2.2.2 The Treevah product/app is covered by separate Privacy Policy and Terms.
2.2.3 When you access Sandbox or the app from our Website, those respective policies apply.

3. Information We Collect

3.1 Analytics and Website Usage Data
3.1.1 We collect information about how you use our Website, such as: page views, click paths, time on page, device/browser type and version, screen resolution, operating system, general location (country/region), referral sources, and search terms.
3.1.2 We use platforms including Google Analytics and Microsoft Clarity (and similar analytics providers).
3.2 Technical Information
3.2.1 We automatically collect IP address, browser settings, device identifiers, dates/times of visits, pages accessed, and feature usage.
3.3 Form Submissions and Communications
3.3.1 When you submit forms, we may collect: name, email, role, company, industry, subscription preferences, areas of interest, and your messages.
3.3.2 Typical forms include: waitlists/early access, newsletters, demo/contact forms, and feedback surveys.
3.4 Cookies and Tracking Technologies
3.4.1 We use cookies, pixels, web beacons, and similar technologies to remember preferences, analyze performance, personalize content/ads, and enable social features.
3.4.2 Cookie types include essential, functional, analytics, and advertising.

4. How We Use Your Information

4.1 Website Operations and Improvement
Operate, maintain, secure, and improve the Website; analyze behavior and performance; identify and fix issues.
4.2 Marketing and Communications
Add you to lists you choose; send product news, feature updates, releases, beta/early access information; conduct research and gather feedback. All marketing emails include an unsubscribe option.
4.3 Customer Support and Inquiries
Respond to questions, schedule demos, and follow up on requests.
4.4 Advertising and Retargeting
Create audiences, run retargeting, measure ad effectiveness, and personalize ads consistent with your preferences and applicable law.

5. Third-Party Services and Data Sharing

5.1 Analytics Providers
We share limited data with Google Analytics, Microsoft Clarity, and similar providers, which use their own cookies/SDKs subject to their privacy policies.
5.2 Payment Processing
When you purchase subscriptions, you may be redirected to Stripe. Treevah does not store card numbers. We may receive transaction metadata (e.g., status, IDs, billing details).
5.3 Email & CRM Platforms
We may share your email and related info with email/CRM tools to manage newsletters, campaigns, leads, and waitlists—limited to what’s needed.
5.4 Legal Requirements and Safety
We may disclose information as required by law or to protect rights, property, or safety, and to prevent fraud/security incidents.
5.5 No Sale of Personal Information
We do not sell or rent personal information.

6. Cookies and Consent Management

6.1 Cookie Usage
We use essential, functional, analytics, and advertising cookies.
6.2 Consent and Control
Where required (e.g., GDPR/CCPA), we display a cookie banner so you can accept/decline non-essential cookies. You can also manage cookies via your browser, our preference center (where available), and provider opt-out tools. Disabling cookies may affect site functionality.
6.3 Third-Party Cookie Policies
Third parties set their own cookies under their policies; we recommend reviewing Google Analytics and Microsoft Clarity policies.

7. Your Rights and Choices

7.1 Communication Preferences
Unsubscribe anytime, adjust preferences, or request removal from all marketing lists.
7.2 Data Rights (where applicable by law)
Request access, correction, deletion, portability, or objection to certain uses.
To exercise rights, contact support@treevah.com. We’ll respond within a reasonable time consistent with applicable law.
7.3 Advertising Opt-Out
Use browser/privacy settings, industry tools (e.g., Digital Advertising Alliance), platform opt-outs, or our cookie preferences.

8. Data Security and Retention

8.1 Security Measures
We use appropriate technical/organizational measures (encryption, access controls, assessments, staff training).
8.2 Retention

  • Website analytics: up to 26 months (or as configured).

  • Email subscriptions: until you unsubscribe or request deletion.

  • Contact forms: up to 2 years for customer-service purposes.

  • Marketing preferences: until updated or deleted.
    We may retain data longer where required by law or for legitimate business needs.
    8.3 Security Disclaimer
    No system is 100% secure; we cannot guarantee absolute security.

9. International Data Transfers

Your information may be processed in the United States and other locations where our providers operate. We implement appropriate safeguards consistent with applicable law. By using the Website, you consent to these transfers.

10. Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect data from children under 13. If you believe a child provided information, contact support@treevah.com and we will delete it.

11. Changes to This Privacy Policy

We may update this Policy to reflect changes in practices, technology, or legal requirements. We will post a prominent notice (or email subscribers) for significant changes. Your continued use after the effective date constitutes acceptance.