Treevah Privacy Policy

Effective Date: October 20, 2026
Last Updated: October 20, 2026

Treevah LLC ("Treevah," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, process, and disclose information when you use Treevah's websites, applications, public demonstrations, AI features, and related services.

This policy applies to Treevah services available through treevah.com, beta.treevah.com, and related applications.

1. Information We Collect

Depending on how you use Treevah, we may collect or process:

Account Information: Email addresses, names when provided, account identifiers, authentication information, preferences, and login details.

Public Demonstration Data: Sample file names, folder structures, template selections, AI prompts, temporary JSON data, and user interactions.

Private Workspace Data: Uploaded files, file names, folder structures, metadata, workspace permissions, previews, and file-management activities.

AI Information: Prompts, organizational structures, selected file or folder metadata, generated results, and relevant file content when required for requested functionality.

Payment Information: Purchaser email, Stripe transaction identifiers, payment verification status, membership records, and entitlement dates.

Technical Information: IP addresses, browser details, device information, cookies, session records, diagnostic logs, and security events.

Integration Information: Where supported and authorized, connected account identifiers, credentials, and information needed to operate integrations.

2. How We Use Information

We use information to:

• Provide and maintain Treevah services.

• Operate public demonstrations.

• Deliver AI-generated responses.

• Authenticate users and manage accounts.

• Store and organize private files.

• Process payments and manage memberships.

• Provide technical support.

• Protect accounts and infrastructure.

• Diagnose errors and improve reliability.

• Comply with applicable legal requirements.

We may use aggregated or appropriately de-identified information to understand and improve service performance.

3. Public Demonstrations and Temporary JSON Data

Treevah provides public demonstrations that allow visitors to explore selected features without registration or payment.

These demonstrations may represent files and folders as temporary JSON structures rather than permanent private workspace files.

Users may interact with example structures by navigating, renaming, creating, moving, copying, or deleting supported items.

Demonstration data may be lost when a session ends, the demonstration resets, or temporary browser information is cleared.

Although temporary organizational data may be maintained in the browser, some information may be transmitted to Treevah servers or third-party providers.

For example, when a visitor submits an AI prompt, relevant information may be transmitted to Treevah's servers and an AI provider for processing.

Temporary JSON demonstrations are not intended to provide permanent cloud storage.

Visitors should avoid submitting sensitive or confidential information through public demonstrations.

4. Private Workspace Data

Eligible users may create private workspaces to store, organize, and manage digital files.

Treevah may store uploaded file content using Microsoft Azure Blob Storage and maintain file metadata, organizational structures, account records, and permissions in Azure-hosted databases.

We process this information to provide requested file-management features, previews, organization, and eligible integrations.

Users retain ownership of their original content.

5. Artificial Intelligence Processing

Treevah may use OpenAI API services and other disclosed providers to deliver requested AI functionality.

Depending on the feature, processed information may include prompts, selected file names, folder metadata, generated structures, or relevant file contents.

AI service providers may process and retain information according to their applicable agreements, settings, and policies.

Not all AI processing occurs exclusively on the user's device.

Users should review AI-generated recommendations before applying changes.

6. Payments and Membership Records

Treevah offers a $50 one-time Founding Member purchase providing 12 months of Treevah Pro, including available private Beta access.

Payments are processed through Stripe.

Treevah may maintain purchaser email addresses, transaction identifiers, payment verification status, purchase dates, membership designations, and entitlement expiration records.

Membership information is used to verify purchases, grant authorized access, manage features, and provide customer support.

Customers may be instructed to use the same email address for purchase and registration. Membership activation requires a verified payment record rather than an email match alone.

Treevah does not store full payment card numbers in its own application database.

After 12 months, Pro and associated private Beta access expire unless another valid entitlement is obtained.

Payment records may be retained as necessary for accounting, dispute resolution, fraud prevention, and legal compliance.

7. Information Sharing

Treevah may share information with providers necessary to operate its services.

These may include:

• Microsoft Azure: Application hosting, databases, and file storage.

• OpenAI: AI processing and generation.

• Stripe: Payment processing and verification.

• Google and Microsoft: Authentication and optional connected services.

• Other service providers: Communications, security, support, diagnostics, and file-preview services where enabled.

We may also disclose information where required by law, necessary to protect users or the Service, or as part of a lawful business transaction.

Treevah does not sell personal information to data brokers.

8. Data Security

Treevah uses technical and organizational measures intended to protect personal information.

These may include encrypted communications, access controls, authentication procedures, server-side authorization, and cloud infrastructure security measures.

No online service can guarantee complete security.

9. Cookies and Analytics

Treevah may use cookies and similar technologies for authentication, session management, preferences, security, and application functionality.

We may use diagnostic or analytics tools to understand website usage and improve reliability.

Where required by law, consent will be requested for optional cookies or related tracking technologies.

Disabling essential cookies may affect the operation of certain features.

10. Third-Party Integrations

Certain Treevah features may support connections to external services such as Google or Microsoft.

Where available, these integrations may require user authorization.

Treevah may process information necessary to operate authorized integrations.

Users may manage or revoke permissions through available account or provider controls.

Public demonstrations do not require users to connect Google Drive or OneDrive merely to explore the Service.

11. Data Retention and Deletion

Treevah retains information for as long as reasonably necessary to provide its services, protect security, meet legal obligations, and resolve disputes.

Retention periods may vary based on the type of information.

Temporary demonstration data may disappear when a session ends or resets.

Private workspace information may remain while needed to provide authorized services.

Payment records may be retained for legal, accounting, and fraud-prevention purposes.

Backup and diagnostic information may remain for limited periods after data is removed from active systems.

Users may request deletion of qualifying account information by contacting info@treevah.com.

Membership expiration does not automatically constitute a deletion request.

12. Membership Expiration and Files

A Founding Member purchase provides 12 months of Treevah Pro, including eligible private Beta access.

When membership expires, access to Pro and private Beta features ends unless the user has another valid entitlement.

Users should maintain independent copies of important files before membership expiration.

Treevah does not guarantee indefinite private workspace access or file storage following expiration.

Membership expiration does not necessarily result in immediate deletion of stored information.

13. Privacy Rights

Depending on applicable law, users may have rights to access, correct, delete, or obtain copies of their personal information.

Additional rights may include objecting to certain processing, withdrawing consent where applicable, or appealing eligible privacy decisions.

Privacy requests may be submitted to info@treevah.com.

Treevah may verify the identity of requesters before completing applicable requests.

14. Children's Privacy

Treevah is intended for users aged 13 and older.

Where required by law, minors must have permission from a parent or legal guardian.

Treevah does not knowingly collect personal information from children under 13.

If we learn that information has been collected from a child under 13 in violation of applicable law, we will take appropriate steps to address it.

15. International Data Processing

Treevah and its service providers may process information in the United States or other locations where their systems operate.

Where required, appropriate safeguards will be applied to international data transfers.

16. Communications

Treevah may send account verification messages, purchase receipts, security notifications, membership updates, service announcements, and other necessary communications.

Marketing communications, where sent, will include legally required opt-out options.

17. Changes to This Privacy Policy

Treevah may update this Privacy Policy to reflect changes in its services, data practices, or applicable legal requirements.

Revised policies will be posted on our website with an updated effective date.

Additional notice will be provided where required by law or existing commitments.

18. Contact Information

For privacy questions or requests, contact:

Treevah LLC
Email: info@treevah.com
Website: https://www.treevah.com

Terms & Conditions: https://www.treevah.com/terms

© 2026 Treevah LLC. All rights reserved.